Puyssentut is not a medical establishment and we do not have medical personnel on site. We are, however, well known to local doctors and nurses in the surrounding towns and villages and the oncology departments in nearby hospitals, who will be willing to assist you if you need medical help.

If you require a simple medical intervention such as having a dressing changed or a blood test, we can arrange for a registered nurse to come to Puyssentut to perform this for you (you should bring with you your European Health Insurance Card or Europese ziekteverzekeringkaart).

Should you come down with an illness or have an injury that is not serious, the first step is to call out a local GP who will either be able to treat you on site or will refer you to the appropriate service.

  • The nearest doctor is a 10 minute drive away.
  • The nearest hospital is in Auch which is a 35 minute drive.


In the case of an emergency the fire brigade will be called. The fire brigade provides front line first aid cover and the first aiders are highly trained and carry emergency equipment. If they are not able to deal with the emergency on site they will transport you to the nearest suitable medical facility.

The hospital in Auch (35 minute drive) has a very good oncology department and there are also first rate cancer services in Toulouse (1 hour drive), which is renowned for its cancer research institute. In the case of sudden illness, should you need to use these services, you will be referred to them by a local doctor.

Medication

If you are on regular medication you should ensure that you either bring sufficient with you for the duration of your stay away from home or bring a prescription with you, which you will be able to fulfill at one of the nearby chemists (please ensure you bring with you your European Health Insurance Card).

Health Insurance

UK Residents

If you are a UK resident you can apply for a European Health Insurance Card (EHIC), which you must bring with you when you travel. The EHIC replaces the old E1-11 card and entitles you to access French health services for any unforeseen medical needs you might have during your stay in France. These services will either be free of charge or you might have to pay when you use them and reclaim your costs later. The EHIC will also cover ongoing treatments if you need these.

You can apply for an EHIC online or telephone 0300 3301350. If you have private health insurance please check whether this will cover you in France, and ensure that you bring all necessary documentation with you.

Dutch Residents

If you are a resident in the Netherlands your medical insurance will already cover you to use French health services in the case of an emergency or the need for ongoing treatment. You will, however, need to check that your insurance card includes the Europese ziekteverzekeringkaart (EZK). In some cases this will be on your card. Otherwise you will need to apply for an additional EZK card from your medical insurance provider. You will need to bring this/these card(s) with you when you travel.

You can check whether the EZK is already included on your insurance card or whether you will need to apply for this here.